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Insurance Incubation, a commercial property Managing General Agent (MGA) specializing in insurance for catastrophe-prone coastal areas, that spun out from D. E. Shaw’s venture studios, seeks a pragmatic, engineering-oriented technical product manager. This role will incorporate modern AI tooling into the MGA’s operational backbone, focusing on leveraging off-the-shelf AI technologies to enhance and automate middle- and back-office functions. This position offers the chance to apply technical skills and a product-focused mindset to build new solutions from the ground up within an engaging, inclusive, and fast-paced start-up environment.
• Drive the design and deployment of AI-driven internal tools using LLMs and off-the-shelf AI APIs to automate and streamline core operations such as policy servicing, claims processing, and customer interactions.
• Implement AI chat interfaces to handle routine customer service inquiries, with escalation paths for human handoff.
• Enable structured data pipelines from semi-structured documents (e.g. PDFs, emails, forms) using LLMs and open-source tools.
• Create proprietary catastrophe response systems that prototype human-in-the-loop automation, augmenting human judgment during high-stakes moments—like major weather events—by using AI to trigger outreach, allocate resources, and streamline operational handoffs in real time.
• Partner with engineering and operations teams to ensure AI-driven capabilities are effectively integrated into core workflows, data environments, and external infrastructure—allowing for seamless automation without brittle handoffs.
The members of the D. E. Shaw group do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, caregiver status, or any other category protected by law. We are eager to hear from individuals having a wide range of backgrounds and personal characteristics.
The applicable annual base salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience and educational background.
European Union (EU), United Kingdom (UK), California, Hong Kong, Singapore, or Shanghai candidates should refer to the corresponding linked privacy notice.
The D. E. Shaw group may collect, use, hold, transfer, and process candidates’ resumes and associated information (including personal information contained therein) for purposes reasonably related to their application, including without limitation: review and management of employment applications and supporting materials; administration and management of offers to and communication with candidates; and administration, management, and improvement of the recruiting operations of the D. E. Shaw group; and/or where reasonably required in connection with a proposed sale, spin-out, reorganization, or outsourcing of all or some of the business of the D. E. Shaw group. The D. E. Shaw group will not use such information for purposes unrelated to the foregoing, such as direct marketing of third-party products to candidates, without candidate consent. As used herein, the term “personal information” is meant to broadly describe information identifying or relating to a specific individual; it is intended to encompass “personal data,” “sensitive personal data,” and “personally identifiable information” and similar terms, as those terms are defined by law in the jurisdictions in which the D. E. Shaw group operates.
The D. E. Shaw group may transfer such personal information within and outside the country and jurisdiction of the locations where the D. E. Shaw group maintains offices, to other D. E. Shaw group affiliates, to government and regulatory authorities, and to third parties which provide or may provide support and/or services to the D. E. Shaw group and for the purposes set forth above. The persons who may have access to this personal information are other employees of the D. E. Shaw group, in connection with the performance of their duties of employment, and the other parties listed above, in connection with the business of the D. E. Shaw group. (Of course, candidates will be considered for employment opportunities only in those countries in which they express interest.)
The D. E. Shaw group will use reasonable care to maintain the confidentiality of personal information (including appropriate technical measures against unauthorized or unlawful processing and against accidental loss or destruction of, or damage to, such information) and will retain such data as required by applicable law or regulation. Candidates have the right to request access to, and correction of, their personal information in accordance with applicable law; any such request should be submitted to recruiting-inquiries@deshaw.com. Candidates who have submitted a resume to the D. E. Shaw group and do not wish to proceed with their applications should email cvwithdraw@deshaw.com. Personal information of candidates who have been the subject of background checks may have been transferred in accordance with applicable regulations, and any concerns with such transfers should be submitted to backgroundcheck-inquiries@deshaw.com.
The D. E. Shaw group may retain candidates’ information for prospective recruiting activities, including sourcing candidates for employment opportunities and for organizing events with prospective candidates, in accordance with our internal data retention procedures. Candidates who do not agree to such future use should email recruiting-inquiries@deshaw.com.